PRIVACY POLICY

We respect the privacy of every visitor and customer who browses our website and purchases our outdoor backpacks, travel bags, city daily‑use bags and accessories. This Privacy Policy describes how we collect, use, store and protect your personal information when you interact with our platform.

Information We Collect

We only gather necessary information related to your shopping experience. When you place an order, we collect details including your name, shipping address, contact information and payment‑related data to complete order processing and delivery. We may also obtain non‑identifiable browsing data such as page viewing records and device information to optimise website functions and user experience. Payment transactions are processed in United States Dollars, and we do not store your complete payment credentials on our servers.

How We Use Your Information

Your personal data is used to confirm orders, arrange shipment within our 1‑3‑day processing window, track parcel delivery for the 6‑12‑day shipping period, handle 60‑day return applications and manage the 5‑10‑day refund workflow. We may use your contact details to send order updates, logistics notifications and service reminders. We will never sell, rent or trade your personal information to unrelated third parties for commercial purposes without your consent.

Data Security Protection

We adopt standard security measures to safeguard your personal information from unauthorised access, loss, alteration or disclosure. Our website maintains secure transmission channels for data submission. While we strive to keep your information protected, no online transmission method can guarantee absolute security.

Third‑Party Services

We work with trusted logistics partners and secure payment service providers to fulfil shipping and payment requirements. These third‑party service providers are only permitted to use your information for assigned business tasks and are required to protect your privacy in compliance with relevant data protection standards.

Your Rights

You have the right to check, correct or update your personal order information. If you wish to make adjustments to your stored data, please submit your request through our support channel. For all privacy‑related inquiries, please visit our Contact Us page to get in touch with our team.

Policy Adjustment

We reserve the right to revise this Privacy Policy when business requirements change. Updates will take effect once published on this page. We encourage you to review this policy regularly during your future visits to our site.